Following a great deal of research we chose penguin pools as our supplier. Not only was their price extremely competitive, their service was unequaled. From the outset dealing with Matt was a real pleasure, nothing was too much trouble. Our local agent Mike also gave exceptional service and gives ongoing support. These guys really know their business and we would not hesitate to recommend them.
Recently, I had Mike Treadwell from Penguin in Hawkes Bay, install my new ‘Penguin’ pool. As an uneducated purchaser, I first shopped around, NZ & Australia to get a feel of what type of pool I required, & what I should be paying. I settled on a Penguin Pool for two reasons. One, it was unbeatable on price, & two, the installer Mike Treadwell was clearly the best person to deal with.
The process, although tricky due to limited site access, went as smooth as silk. From the first dig to the pool being plumbed & full of water, took just under 2 weeks. This also included the installation of a Heat Pump. We extracted 60 cubic metres of earth in the process, & we had a 42 ton crane lift the 800kg pool over our home, so there was no room for error.
Plus – Mike Treadwell recommended the trades people for the pool fence system & the concrete tiling around the pool edge. Both tradesman were efficient & effected excellent results, also at very competitive prices. Thanks Mike & Della for your professional service.
Mark (Luke) Lucas – Clive Hawkes Bay
We were looking at installing a pool and had received two quotes from two local companies. The first two quotes weren’t within our budget and we had almost gone off the idea all together.
A friend of ours gave our number to Mike at Penguin Pools here in Napier and he gave us a call. Mike offered to give us an obligation free quote which we agreed to. Mike’s quote was within our budget which we were thrilled about and we began the planning process for the installation.
Mike and his team began the installation and everything went to plan. Nothing was a problem and we were extremely happy with the service at all stages of the job. Mike oversaw the whole job and organized the other contractors so the pool was complete and ready for swimming two days before Christmas, as promised – the perfect Christmas present!
Carolyn & Vaughan Thorburn
We had the biggest pool installed by Mike and he did a fantastic job. After shopping around his prices were the best, but that doesn’t mean poor quality! The installation, the pool and the service was 100% high quality. Within a week and a half we had a working pool and fence in! Mike goes above and beyond what he needs to do for you.
Not only is he a perfectionist, he’s a neat guy too. The whole experience was fantastic and easy. I recommend Penguin Pools and Mike to anyone who wants great service, a high quality pool and a 100% professional job.
Cherie & Ian Eastwood
We had the Penguin Pool Diamond 9m pool installed in Havelock North in December 2012. Right from our first dealings with Mike Treadwell it was clear that he was going to be the best person to deal with for our pool project. That combined with a great price meant the choice of Penguin Pools was an easy one.
The pool installation went almost seamlessly and we had a pool in and at 29 degrees within a couple of weeks. Mike had to deal with us changing our minds about the pool location a number of times but was always receptive and offered ideas and advice. He also helped organise a number of other contractors who we were also very happy with. We would thoroughly recommend Penguin Pools and Mike.
Briony & NIck Vial